The Key Point Blog

06/11/2020

Eric Zimmerman

Based on Results from a Collaborative Survey with the China Sign Association

To help understand the current business environment in China, Keypoint Intelligence partnered with the CSA to conduct a survey of their registered members to discuss initial effects of COVID-19 and what economic recovery and business reopening will look like for China in the months to come.

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06/08/2020

Deborah Hawkins

Thinking Positive in Difficult Times

e-dox AG was one of the first German dealers that posted anything about keeping customer service running through the pandemic. We spoke to Marcus Putschli, e-dox AG’s Founder and CEO, to hear how business has adapted and/or changed in the short term and for the long term.

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06/04/2020

Anne Valaitis

Connected, Collaborative, Secure

On May 26, 2020, HP announced new additions to its Personal Systems line of products. These include new EliteBooks, the HP Collaboration All-in-One G6 with Zoom Rooms, and external monitors.

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06/04/2020

Riley McNulty

A Mosaic of Printing & Imaging Vendors

As the earnings season winds down, we have reviewed a selection of quarterly earnings announcements to measure COVID-19’s impact on printing and imaging manufacturers over the first four months of 2020.

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06/02/2020

Eve Padula

Educating Customers in the Age of COVID-19

The COVID-19 pandemic changed our industry almost overnight, and today’s businesses are now thinking very differently about their bottom lines, profit projections, and revenues. We all understand that it’s important to develop a sound marketing strategy during these uncertain times, and educating your customers is a vital component of this strategy.

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06/01/2020

Christine Dunne

New Knowledge, Products, and Processes Will Help Pave the Way Forward

Office equipment dealers have been hurt by the COVID-19 pandemic, but they are ready to bounce back stronger than ever. Dealerships interviewed for this piece say the last couple of months have given them extra time to learn new skills, brainstorm new product offerings, and improve processes.

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05/19/2020

Eve Padula

Smart Planning During a Time of Pause

Keypoint Intelligence’s research has confirmed that most print service providers have seen a drop-off in sales and/or an uptick in cancelled orders due to current market conditions. In times like these, it’s actually more important than ever to focus on the marketing element of your business strategy.

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05/18/2020

German Sacristan

Figuring out How to Get through a Pandemic

During the COVID-19 pandemic, we have two choices: we can react to what is happening or act before it does. If we hope to influence the outcome, we must shift our focus from what is going to happen to what we want.

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05/07/2020

Christine Dunne

Innovation, Manufacturing, and Philanthropy Mix to Address New Reality

The office technology and production printing sectors continue to use innovation, manufacturing, and philanthropy to help medical professionals, patients, workers, and the general public during the COVID-19 crisis. This blog reviews many of these initiatives.

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04/30/2020

Jamie Bsales

On-Premises Servers, Devices, and Data Are Useless When No One Is There

Businesses are still far too reliant on the traditional on-premises architecture. While many companies have migrated some functions to the cloud, the COVID-19 pandemic saw plenty of IT folks scrambling to set up VPNs to allow remote access to critical applications and files that reside on-site.

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