The Key Point Blog
Moving online post-COVID
The world of business is now online. Products and services are morphing to meet the needs of the COVID-19 consumer. Whether for business or personal—often when you are working from home, it is blurry at best—an e-commerce presence for vendors is no longer a nicety.
ReadKeypoint Intelligence’s research shows challenges around collaboration and file access
Some economies are seeing a “Zoom boom” where the demand for communication technologies fueled by new at-home worker requirements and the use of online meeting platforms are driving growth. This blog explores some of the implications from this finding.
ReadAn update to the April and June surveys
In April and June of this year, Big Picture Magazine and Keypoint Intelligence conducted surveys of sign shops, commercial printers, and in-plants to gain a perspective on how the industry is coping with the impact of the COVID-19 pandemic. This blog explores updates to this data.
ReadIncluding home office furniture, promotional apparel, marketing brochures
In this blog, Christine Dunne details her interview and associated podcast with Dave Constas, co-founder and owner of Just the Right Stuff in Syracuse, New York. They discuss how a local print and office supply shop has shifted its focus on growth areas during the pandemic.
ReadFormer Kyocera VP discusses dealer’s strategy, COVID’s impact, and her career
COVID-19 notwithstanding, the company has grown its print business and hired additional help in sales, thanks to the always powerful combination of continuing to satisfy existing customers and increasing net-new accounts.
ReadAdvanced Business Systems puts this into practice
ABS stands out from other small businesses with its emphasis on managed IT and document solutions. This blog explores how ABS is managing the pandemic and addressing its customers' needs.
ReadThe evolution of the modern office during COVID-19
The purpose of the future office is the big question we all seek to answer. This blog will explore hybrid workstyles and other initiatives.
ReadThe final word on this year’s digital experience
Last week, the PRINTING United Digital Experience ended its 14-day run. Featuring four hours of vertically focused content each day, PRINTING United 2020 was really a mix of mini-events rather than a single event with a cohesive focus.
ReadGetting the Customer to be (nearly) always right
With the right combination of ingredients used in a strategic way, companies can create a sauce that becomes the foundation of myriad success stories. In Part 2 of the Secret Sauce blog, we look at customer experience and expectations.
ReadCompany looks to meet the high demand of printing from home during pandemic
HP recently announced its new HP+ offering, which has expanded its Instant Ink subscription service to include toner. This blog explores this expansion.
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