The Key Point Blog
Thinking Positive in Difficult Times
e-dox AG was one of the first German dealers that posted anything about keeping customer service running through the pandemic. We spoke to Marcus Putschli, e-dox AG’s Founder and CEO, to hear how business has adapted and/or changed in the short term and for the long term.
ReadConnected, Collaborative, Secure
On May 26, 2020, HP announced new additions to its Personal Systems line of products. These include new EliteBooks, the HP Collaboration All-in-One G6 with Zoom Rooms, and external monitors.
ReadA Mosaic of Printing & Imaging Vendors
As the earnings season winds down, we have reviewed a selection of quarterly earnings announcements to measure COVID-19’s impact on printing and imaging manufacturers over the first four months of 2020.
ReadEducating Customers in the Age of COVID-19
The COVID-19 pandemic changed our industry almost overnight, and today’s businesses are now thinking very differently about their bottom lines, profit projections, and revenues. We all understand that it’s important to develop a sound marketing strategy during these uncertain times, and educating your customers is a vital component of this strategy.
ReadNew Knowledge, Products, and Processes Will Help Pave the Way Forward
Office equipment dealers have been hurt by the COVID-19 pandemic, but they are ready to bounce back stronger than ever. Dealerships interviewed for this piece say the last couple of months have given them extra time to learn new skills, brainstorm new product offerings, and improve processes.
ReadSmart Planning During a Time of Pause
Keypoint Intelligence’s research has confirmed that most print service providers have seen a drop-off in sales and/or an uptick in cancelled orders due to current market conditions. In times like these, it’s actually more important than ever to focus on the marketing element of your business strategy.
ReadFiguring out How to Get through a Pandemic
During the COVID-19 pandemic, we have two choices: we can react to what is happening or act before it does. If we hope to influence the outcome, we must shift our focus from what is going to happen to what we want.
ReadInnovation, Manufacturing, and Philanthropy Mix to Address New Reality
The office technology and production printing sectors continue to use innovation, manufacturing, and philanthropy to help medical professionals, patients, workers, and the general public during the COVID-19 crisis. This blog reviews many of these initiatives.
ReadOn-Premises Servers, Devices, and Data Are Useless When No One Is There
Businesses are still far too reliant on the traditional on-premises architecture. While many companies have migrated some functions to the cloud, the COVID-19 pandemic saw plenty of IT folks scrambling to set up VPNs to allow remote access to critical applications and files that reside on-site.
ReadThree Hows to Maximizing AR
Once the pandemic is done, the road to recovery from COVID-19 may be challenging for certain companies due to a variety of factors. These include retraining whatever workforce was lost, working to get productivity back up to normal levels, and communicating challenges across an array of different teams and environments.
Read