The Key Point Blog

12/03/2020

Colin McMahon

Projecting wider industry movements in a time of increased acceleration

Around the start of every year, Keypoint Intelligence’s subject matter experts release a series of roadmaps that outline the trends we expect to see in the coming months. In a recent webinar, our Production Group Directors (along with CS&PO Randy Dazo) discussed such movements that are impacting the print industry.

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12/02/2020

Anne Valaitis

Moving online post-COVID

The world of business is now online. Products and services are morphing to meet the needs of the COVID-19 consumer. Whether for business or personal—often when you are working from home, it is blurry at best—an e-commerce presence for vendors is no longer a nicety.

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11/30/2020

Christine Dunne

Keypoint Intelligence’s research shows challenges around collaboration and file access

Some economies are seeing a “Zoom boom” where the demand for communication technologies fueled by new at-home worker requirements and the use of online meeting platforms are driving growth. This blog explores some of the implications from this finding.

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11/30/2020

Riley McNulty

An update to the April and June surveys

In April and June of this year, Big Picture Magazine and Keypoint Intelligence conducted surveys of sign shops, commercial printers, and in-plants to gain a perspective on how the industry is coping with the impact of the COVID-19 pandemic. This blog explores updates to this data.

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11/25/2020

Christine Dunne

Including home office furniture, promotional apparel, marketing brochures

In this blog, Christine Dunne details her interview and associated podcast with Dave Constas, co-founder and owner of Just the Right Stuff in Syracuse, New York. They discuss how a local print and office supply shop has shifted its focus on growth areas during the pandemic.

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11/24/2020

Carl Schell

Former Kyocera VP discusses dealer’s strategy, COVID’s impact, and her career

COVID-19 notwithstanding, the company has grown its print business and hired additional help in sales, thanks to the always powerful combination of continuing to satisfy existing customers and increasing net-new accounts.

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11/23/2020

Christine Dunne

Advanced Business Systems puts this into practice

ABS stands out from other small businesses with its emphasis on managed IT and document solutions. This blog explores how ABS is managing the pandemic and addressing its customers' needs.

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11/19/2020

Deborah Hawkins

The evolution of the modern office during COVID-19

The purpose of the future office is the big question we all seek to answer. This blog will explore hybrid workstyles and other initiatives.

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11/19/2020

Ryan McAbee & Eve Padula

The final word on this year’s digital experience

Last week, the PRINTING United Digital Experience ended its 14-day run. Featuring four hours of vertically focused content each day, PRINTING United 2020 was really a mix of mini-events rather than a single event with a cohesive focus.

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11/17/2020

Mack Brothers

Getting the Customer to be (nearly) always right

With the right combination of ingredients used in a strategic way, companies can create a sauce that becomes the foundation of myriad success stories. In Part 2 of the Secret Sauce blog, we look at customer experience and expectations.

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