Line of the Year

BLI Analysts Recognize Lexmark with Outstanding Business Process Technology and Solutions Portfolio Award

Winter 2016

Fairfield (NJ) – Buyers Laboratory LLC (BLI), the world’s leading independent evaluator of document imaging hardware and solutions, today announced that Lexmark International Inc. is the recipient of BLI’s Outstanding Business Process Technology and Solutions Portfolio award for 2016. The award recognizes the document imaging vendor that offers the most complete portfolio of first-party software, hardware and services to handle customers’ document-centric business workflows.

“Addressing customers’ workflow challenges and alleviating document and information bottlenecks are noble goals aspired to by all leading document imaging vendors,” said Jamie Bsales, Director, Office Workflow Solutions Analysis, at BLI. “When we evaluated our extensive research into each OEM’s software and services portfolios and analyzed the test results past and present for the vendors’ printers and MFPs, it became clear that no other single vendor offers as holistic a portfolio as Lexmark.”

To determine the award recipient, BLI’s experienced staff of analysts and researchers investigated each leading document imaging OEM’s software and services portfolio. The analysis gave the most weight to solutions that were developed in-house by the vendor, with special consideration for the customizability of such software to meet specific enterprise document/workflow requirements not suited to off-the-shelf software applications. BLI also considered the robustness of each vendor’s current printer and MFP hardware lines, and those devices’ past performance in BLI’s rigorous lab testing. Also of importance are the hardware and software solutions the vendor offers for the healthcare, legal, finance, education, retail and manufacturing vertical markets.

Lexmark’s portfolio stood out in several key areas. For starters, BLI’s research showed that the company offers an unmatched first-party document solutions portfolio, including class-leading capture platforms from its Kofax and Brainware acquisitions and customizable content management and business workflow products from Perceptive Software and other software acquisitions. Lexmark also offers a wide range of managed print, document, workflow and business process automation services that enable customers to keep information readily available and streamline complex tasks. And of course, Lexmark delivers an outstanding mix of solutions-capable color and monochrome printers and MFPs.

“Our technology ownership, together with deep industry expertise and our leading solutions portfolio are a competitive advantage for Lexmark as we enable organizations to automate and continuously improve key business processes in order to meet the evolving expectations of their customers,” said Marty Canning, Lexmark Executive Vice President and President of Imaging Solutions and Services. “We are pleased that BLI has honored Lexmark with the 2016 award for Outstanding Business Process Technology and Solutions Portfolio.”

Stay tuned for upcoming Buyers Lab Pick, Outstanding Achievement and Line of the Year award announcements in the following categories:

January 27: A3 Copier-based Awards
January 28: Energy Efficiency and A4 Printer and Printer MFP Awards

About Buyers Laboratory LLC
Buyers Laboratory LLC (BLI) is the world's leading independent provider of analytical information and services to the digital imaging and document management industry. For over 50 years, buyers have relied on BLI to help them differentiate products’ strengths and weaknesses  and make the best purchasing decisions, while industry sales, marketing and product professionals have turned to BLI for insightful competitive intelligence and valued guidance on product development, competitive positioning and sales channel and marketing support. Using BLI’s web-based bliQ and Solutions Center services, 40,000 professionals worldwide create extensive side-by-side comparisons of hardware and software solutions for over 15,000 products globally, including comprehensive specifications and the performance results and ratings from BLI’s unparalleled Lab, Solutions and Environmental Test Reports, the result of months of hands-on evaluation in its US and UK labs. The services, also available via mobile devices, include a comprehensive library of BLI’s test reports, an image gallery, hard to find manufacturers’ literature and valuable tools for configuring products, calculating total cost of ownership (TCO) and annual power usage. BLI also offers consulting and private, for-hire testing services that help manufacturers develop and market better products and consumables.

For more information on Buyers Laboratory LLC, please call 973-797-2100, visit, or email