COVID-19 Updates

 

 

We are actively tracking COVID-19 and it's impact on our industry. Sign up to receive our COVID-19 updates including blogs, podcasts, videos, research results, and more. 

Podcast

How L'Artegrafica Responded to COVID-19

Valentina Vivian, a process analyst with Italian print service provider L’Artegrafica, gives a European perspective on COVID-19
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Blog

Rethinking the Mix of Print Devices Post-COVID

As many employees begin returning to the office, a key question for our industry is: How will print behavior change?
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Blog

The Importance of a Marketing Strategy during COVID-19 and Beyond: Part 3

Although marketing and sales strategies have been forced to change, there are some best practices for smart selling in these uncertain times.
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Podcast

Evolving Sales Practices During COVID-19

We sit down for another discussion with Business Development Expert Karen Kimerer to discuss where print service providers fail when it comes to sales strategies.
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Blog

How the Printing Industry Is Surviving the Pandemic

In April, Big Picture magazine and Keypoint Intelligence conducted a survey of sign shops and commercial printers to gauge the impact of COVID-19 on their businesses. The data from the survey painted ...
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Blog

OEMs Revisit, Rework, and Accelerate Strategies

This post will discuss several ways OEMs are reworking their strategies to address this reality, highlighting key examples.
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Blog

Konica Minolta Solutions Enable the Safe Return to Work

Konica Minolta’s Return to Work initiative enables companies to manage employees during their return to the office environment.
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Blog

Impact of COVID-19: China Wide Format Market

We partnered with the China Sign Association (CSA) determine initial effects of COVID-19 and what economic recovery and business reopening will look like for China in the months to come.
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Blog

Pre-Owned Office Equipment, Supply Chain to Shine Post-Coronavirus?

What will the industry landscape will look like after COVID-19 and beyond?
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Blog

A Q&A with e-dox AG’s Marcus Putschli

We spoke to Marcus Putschli, e-dox AG’s Founder and CEO, to hear how business has adapted and/or changed in the short term and for the long term.
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Blog

COVID-19’s Impact on Quarterly Earnings

As the earnings season winds down, we reviewed a selection of quarterly earnings announcements to measure COVID-19’s impact on printing and imaging manufacturers over the first four months of 2020.
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Podcast

How Telepathic Graphics Adapted to COVID-19

Director German Sacristan sits down with Bob Boyle, Chief Telepath at Telepathic Graphics, to discuss how his company responded to the COVID-19 pandemic.
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Blog

The Importance of a Marketing Strategy during COVID-19 and Beyond: Part 2

Unfortunately, in-person education isn’t an option during a pandemic. The good news is that there are still many ways to educate consumers and keep them engaged even if a live meeting is impossible.
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Podcast

How to Educate Customers in the Age of COVID-19

We sit down with Business Development Specialist Karen Kimerer to discuss why customer education is important for print service providers looking to remain competitive during COVID-19 and beyond.
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Podcast

ACTS360 and the Coronavirus Pandemic

Greg Sweers, CEO and Steward of ACTS360, talks about what it was like for the MSP during COVID-19, from preparation to everything that followed.
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Blog

COVID-19: What’s Going to Happen…and When?

If we hope to influence the outcome, we must shift our focus from what is going to happen to what we want.
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Blog

It’s All about the Data for PSPs in the Great Lockdown

This research is extremely timely as evaluating financial health and operational execution are critical as printers are disrupted and (in some cases) pivoting to new market opportunities.
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Video

The impact of COVID-19 on the print landscape: Eef de Ridder talks with Keypoint Intelligence

Eef de Ridder, VP, Commercial and Industrial Printing, Ricoh Europe, talks with German Sacristan of Keypoint Intelligence about the impact COVID-19 has had on the print landscape.
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Podcast

The Importance of Marketing Strategy During COVID-19

Tips and hints on how to engage your audience with a marketing plan that will develop long lasting relationships.
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Blog

The Industry Continues to Lend a Helping Hand

The office technology and production printing sectors continue to use innovation, manufacturing, and philanthropy to help during the COVID-19 crisis.
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Podcast

Linemark and the Strength of Versatility

We speak with David Ashton, Partner at Linemark, about how they have learned the value of providing service offerings beyond on demand printing during the COVID-19 pandemic.
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Blog

Pandemic Will Hasten Migration to Zero-Infrastructure, Zero-Trust Network Architectures

While many companies have migrated some functions to the cloud, this pandemic still saw plenty of IT folks scrambling to set up VPNs to allow remote access to critical applications.
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Podcast

How Lexmark Took on COVID-19

Lexmark shares a heartwarming story about their recent efforts to help provide protective gear for local hospitals during this difficult time.
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Video

10 Tips for Printers and Print Vendors to Fix Online Presentations

Keypoint Intelligence joins Marketing Ideas for Printers in this webinar on how to fix online presentations which are more prevalent than ever during COVID-19.
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Blog

Keypoint Intelligence Releases Scanner Placements and Forecast for 2019-2024

With the COVID-19 crisis in mind, we decided to do things a bit differently this year. We’re proposing two outcomes: One based on a probable model and another on a broader, pessimistic model.
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Blog

Why Augmented Reality Is Essential to COVID-19 Recovery and Future Productivity

Companies that will recover more quickly from COVID-19, as well as potentially better mitigate the pandemic, may very well be the ones that began to incorporate AR software and hardware.
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Podcast

How Gamification Can Strengthen Your Company During COVID-19 and Beyond

Research Analyst Colin McMahon sits down with The Octalysis Group to explain gamification and its uses in the modern workplace environment and how it can create an impact during the COVID-19 pandemic.
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Blog

Coronavirus Versus the $2.2 Trillion Cares Act

To gauge the impact of the pandemic on print service providers and their perceptions of the Cares Act, Keypoint Intelligence and Big Picture magazine surveyed PSPs from April 10 to 15.
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Blog

Need for Earth Day, Sustainability Persists in Pandemic

With the coronavirus crisis in full swing, the topic of sustainability may be a bit (or, let’s admit, a lot) less top of mind for organizations.
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Blog

Modeling COVID-19’s Impact on Office Environment and Home Environment Print Volume

We have updated our model to reflect changes we’ve seen since the original was released. Here, we break out print volume in the office and home environments separately.
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Blog

COVID-19 Accelerates Channel Fog and Channel Fatigue

Although many predicted the demise of print due to increasingly widespread digital communications, research from Keypoint Intelligence’s Customer Communications Service suggests otherwise.
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Blog

Examining COVID-19's Impact on Industry 4.0

With all this disruption, could it be possible that the coronavirus has caused a premature change in industry operation?
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Blog

COVID-19: Japan to Invest Billions in Effort to Move Manufacturing out of China

The trade war between the US and China had Japan considering moving businesses out of China, but COVID-19 has put the pedal to the metal and accelerated the process.
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Podcast

How PTC is Powering Remote Collaboration in the Age of COVID-19

Michael Campbell, GM, Augmented Reality Products at PTC, speaks with Colin McMahon of Keypoint Intelligence about how they help customers drive business value as a global software provider.
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Blog

Dealer Insight into Activity during the Age of Coronavirus

Over the past month, we’ve spoken with dealers of all sizes on both sides of the pond as well as in Australia to see how COVID-19 has impacted business.
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Infographic

Modeling COVID-19's Impact on Office Print Volume

By looking at various vertical industry sectors and their contribution to office printing, we have estimated best case and worst-case impacts on print.
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Podcast

Discussing the Impact of COVID-19 with American Litho

German Sacristan, Director of On Demand Printing Services at Keypoint Intelligence, discusses the impact of COVID-19 on business with Frank Arostegui, Executive Vice President of American Litho.
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Blog

What Are You Doing to Adapt to Change during the COVID-19 Crisis?

Estudios Durero has invested time into producing face protection screens and hospital coats during coronavirus pandemic.
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Blog

COVID-19 Crisis Spurs Interest in Telehealth

Since the start of the COVID-19 crisis in the United States, Konica Minolta and its All Covered IT services division have seen quite the increase in inquiries related to telehealth solutions.
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Blog

COVID-19 Impact on Trade Shows – List of Canceled and Postponed Events

Many shows with an original date in March-June 2020 have postponed with hopes to hold the show in the fall, while others have canceled altogether with the intention of returning in 2021.
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Podcast

Discussing the Potential of VR Remote Collaboration with Glue

Keypoint Intelligence talks to Jussi Havu, CEO at Glue, about the company's shared virtual environments for remote collaboration.
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Blog

Remote Workforce Opportunities Abound for Dealers during Coronavirus Pandemic

Despite the coronavirus wreaking havoc around the globe, there is a silver lining. Learn what the office equipment channel can learn from MSPs.
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Blog

OEMs Making Gear, Equipment to Fight COVID-19

Industry OEMs are using their manufacturing capabilities to produce various gear and equipment aimed at curbing the spread of COVID-19.
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Blog

Industry OEMs Use Innovations to Combat COVID-19

Industry OEMs are using innovative technology and services—often outside of traditional print offerings—to help fight the spread of COVID-19.
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Industry Insight

How PSPs Can Get Their Groove Back

This article explores how PSPs can uncover new opportunities as they work through this crisis, and perhaps even grow from it.
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Blog

Mimaki’s Mantras at Virtual FESPA Press Launch: Bigger is Better, Collaboration is Key, and Flexibility is Favourable

In light of the postponement of FESPA 2020, Mimaki Europe responded quickly by announcing its planned product launches via a webinar.
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Blog

Modeling COVID-19’s Impact on Office Print Volume

By looking at the various vertical industry sectors and their contribution to office printing, we have estimated best case and worst-case impacts on print.
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Blog

China Ramp-Up, Facility Diversity Easing Manufacturing Impact in Office Hardware Market

While China was put on quarantine measures for nearly a month beginning at the end of January, that lockdown has since subsided and manufacturing facilities have been ramping up to full capacity.
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Blog

The Softer Side of Innovation: Kornit Announces Neopigment Robusto Softener Solution

FESPA has been postponed due to the coronavirus, and the company instead invited press members to an impromptu webinar.
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Blog

Now More than Ever, Take Home Network Security Seriously

Your home printer and network equipment could be putting corporate data at risk.
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Blog

How Will COVID-19 Affect My Business? bliQ Subscribers Speak Out

Keypoint Intelligence very recently conducted a survey of its bliQ subscribers to determine how dealers, vendors, salespeople, and others are responding to the outbreak.
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Blog

The Office Scanner Industry Responds to the COVID-19 Outbreak

Employees who cannot telecommute are still being asked to come in to work, which means warehouse, distribution, and service operations will not slow down significantly due to a labor shortage.
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Blog

Caught in COVID-19’s Crosshairs - Testimonials of Commercial Printers

Keypoint Intelligence asked printing establishments about the demand and supply side shocks they are experiencing.
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Interactive Map

Looking at COVID-19 Visually, By the Numbers

Interactive visual analytics of COVID-19, using DOMO, Keypoint Intelligence's data analytics tool combined with John Hopkins University data, updated daily.
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Blog

How Virtual Reality Can Keep Workplace Collaboration on Track during the COVID-19 Pandemic

COVID-19 has given businesses a new perspective on VR and its capabilities, which is in turn helping businesses to shift into the digital economy and allow employees to work from home more efficiently
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Blog

Coronavirus (COVID-19): The Impact on Our Industry and the New Style of Work

With all the uncertainty, including how long it will last and what the future will look like, one thing is certain: We will all be affected, business will change, and the world will shift.
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Blog

Coronavirus Resets the drupa Countdown Clock to April 2021

The much-anticipated drupa 2020 event has now been rescheduled to April 20 – 30, 2021. This marks the first time that a 5-year gap has occurred between two drupa events.
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Blog

How Will the Coronavirus Affect The Way We Work?

There is no shortage of technology currently designed to make remote and distance working easier, instead it’s a matter of how prepared businesses are to enact and institute some of these ideas.
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Dealer Insight

Our Reactions to COVID-19 and its Consequences (e-dox)

e-dox shares their reactions to the Coronavirus pandemic and steps they are taking to maintain business operations.
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