Company News

Keypoint Intelligence - Buyers Lab (BLI), the world’s leading independent evaluator of document imaging software, hardware, and services, today announced that Ricoh USA, Inc., is the winner of the 2019–2020 BLI PaceSetter award in the Financial Services arena. This award, which is based on research conducted for the North American market, recognizes the document imaging OEM that offers the most robust portfolio of hardware devices, software solutions, and technical and professional services for firms in the banking, insurance, wealth management, and other financial-services market segments.



Keypoint Intelligence - InfoTrends announces the promotion of Marc Mascara to Director of the Customer Communications Advisory Service. In his new role, Mascara is available for speaking engagements and is responsible for conducting market research and analysis, consulting engagements, forecasting market growth, client care, and providing coverage of industry events in the customer communications market.



Keypoint Intelligence- InfoTrends welcomes German Sacristan as Director of the Production Print & Media group. In his role, Sacristan will support customers with strategic go-to-market advice related to production printing in graphic arts and similar industry segments. Responsibilities include conducting market research, industry and technology forecasts, custom consulting and development of analyses, editorial content on technology, as well as support to clients in the areas of production digital printing.



Keypoint Intelligence - InfoTrends is pleased to have Ron Gilboa, Group Director, Production Technology, Ryan McAbee, Director, Production Workflow, Eric Zimmerman, Director, Wide Format Printing, and Catherine Cresswell, Associate Director, Digital Textile Printing, speaking at FESPA 2019, Europe’s Largest international wide format professional printing exhibition, May 14-17 in Munich, Germany.



Keypoint Intelligence - Buyers Lab (BLI), the world’s leading independent evaluator of document imaging software, hardware, and services, today announced the winners of its BLI PaceSetter awards in the MFP Platform & App Ecosystem and MFP Cloud Ecosystem arenas. The first award recognizes the document imaging OEM that offers the most robust device-embedded software platform and associated ecosystem of apps. The second award honors the vendor that is setting the pace in MFP cloud-readiness and associated cloud services offerings.



Keypoint Intelligence - InfoTrends is pleased to have David Haueter, Associate Director of the Photo Printing Trends and Photo Merchandise Trends services, speaking at the Pro Imaging CONNECT conference. This new educational event, being held April 12-13 in Howey-in-the-Hills, FL, will bring together portrait labs, volume photographers, photo retailers, photo labs, online retailers and more.



In a new study entitled, 2018 Professional Photography and Videography Study, Keypoint Intelligence – InfoTrends surveyed 1,855 pro photographers and videographers to further explore photo printing, video services, digital camera ownership and usage, as well as the use of the internet.



Keypoint Intelligence - InfoTrends is pleased to announce the expansion in coverage of its Connected Imaging Trends advisory service to include Augmented Reality (AR) and Virtual Reality (VR). These topics will build on existing coverage of photo and video sharing, social networks and cloud services, as well as mobile devices and apps for all platforms. Vendors in this space are from varied backgrounds in the photography, consumer electronics, online photo services, storage, networking, and telecommunications industries that are constantly innovating with solutions that stand on their own or integrate with partners.



Keypoint Intelligence has announced a new data product aimed at the dealer channel: Market Analytics Tool (MAT). MAT is a data visualization tool that gives users access to print volume, establishment and install base information by state, county, zip code and vertical markets.



From virtual receptionists and ‘co-bots’ to artificial intelligence and robotic process automation, it’s clear that the traditional office environment is evolving into an advanced ecosystem for leading-edge technologies to better streamline how work gets done. But what is less clear is which vendors will lead this transformation. To help OEMs, developers, service providers and resellers in both strategy and marketing groups understand the trends, Keypoint Intelligence – InfoTrends announces the availability of its latest study, The Smart Workplace.