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Editors Desk

Dealer Leaves No Stone Unturned during Transformative Journey

It actually did start with a YouTube video. True story. Six years ago. When the IT director of ACT Group in Cromwell, Connecticut, approached CEO Cindi Gondek with a clip on 3D print.

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08/21/2017

Securing Documents and Accounts, with the Support to Match

This is a story about flexibility. It’s also very much about learning through experience, doing whatever it takes to be successful, and rapid growth.

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06/05/2017

Keeping up with Joneses: Third Generation Breaks with Tradition by Diversifying Portfolio

Over the past two years, American Business Machines has seen its revenue jump from $15 million to $20 million.

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05/02/2017

A Q&A with Company Executive Mark DeNicola

Saving customers’ time and money is the name of the game for dealers, but for Thermocopy, it’s also very much about saving the Earth.

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04/19/2017

Strong Market Share Numbers, Growing Partnerships Highlight Canon’s Latest Event

Six months after launching its “One Canon” initiative at its U.S. headquarters in Melville, New York, Canon U.S.A. hosted an intimate gathering of analysts and members of the press in Boca Raton, Florida.

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03/13/2017

There’s Nothing Boring about Rapidly Growing Business

For any company that has been around for almost a century, there will be countless peaks and valleys in its history. These high and low points are often predicated on the timing of organizational changes in relation to current market conditions.

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01/17/2017

Flourishing Xerox Agent Looks to Even Bigger and Better Things

Salman Javed is a “habitual entrepreneur,” but perhaps “habitual adventurer” is even more apropos. He loves fast cars and motorcycles, can operate boats and single-engine planes, and is now learning to fly helicopters.

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10/11/2016

Nourishing Growth and Positive Energy through Managed IT

“Most people around Syracuse know me more for my love of hockey than the business my family has run for 40 years,” Lou Usherwood said. That will soon change, no doubt, considering Usherwood Office Technology has taken gigantic steps forward in the last three years and is poised for even greater growth.

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07/25/2016

Examining Financial Modeling for the Dealer Community

If you’re not following all the benchmarks included in the industry’s financial models to identify areas of your business that are not operating as they should, you could be losing out on massive profits.

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07/08/2016

Commitment to Collaboration and Partnerships Elevate Company’s Value Prop

Jerry Blaine is a funny man. Busy, too. “When people ask me if I see my five grandkids often, I tell them ‘Nah, only three or four times a week,’” he said. “They’re a little gang, from age three to eight, and it’s usually best if you don’t get in their way. I do the same things with them as I did with my two daughters, just slower.”

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07/07/2016